Where We Ship
Anywhere in Kenya, United States and Europe. Please contact us if you want us to ship anywhere else.
Shipping rates are flat rates based on destination. Shipping will be calculated at checkout.
- Nairobi: free shipping
- Kenya: please contact us
- US: US$50
- Europe: US$ 40
Our general shipping carrier is DHL. However, we reserve the right to use any other logistics partner.
Once we have submitted the order to the shipping carrier (usually the day after the order is placed), standard flat-rate ground shipping is estimated to arrive within 5-6 business days.
Paintings are shipped mounted on the frame.
Please contact us.
In-studio Pick up Option
If you’d like to order online but live in the Nairobi area and don’t want to pay for shipping, please contact us. Items will be held at our physical location at KUONA TRUST, off Dennis Pritt Road, Nairobi (ph: 0721 262326).
You will receive a confirmation email with a tracking number when your package has been sent for shipping. Please note that delivery date estimates provided by the shipping carrier are estimates and are not guaranteed. Please also note that your package may be delayed due to adverse weather conditions along the shipping route.If your order includes several items, they may ship separately and/or at different times. You will be notified of this, if applicable.Your order may be delayed if your shipping address is different from your billing address.
We strive to get your items to you as quickly as possible. Most orders are shipped the next business day after they are placed.
Cancelling an Order
You may cancel an order at any time prior to processing by calling +254 724 256 858. Unfortunately, we are not able to cancel orders once they have been shipped.